Case study · BNP Paribas Personal Finance

From order to financing

Adapting Cetelem financing journeys to Apple France and Orange while keeping the purchase understandable.

All projects
Organisation
BNP Paribas Personal Finance
Role and period
Senior UX/UI Designer · September 2023–December 2024
Scope
Financing journeys · desktop and mobile

Context

The purchase begins on a partner website. Financing adds its own information, steps and checks. The design work needed to keep the connection between these contexts clear.

My contribution

I helped organise the steps and translate them into journeys, mockups, prototypes and interface states on desktop and mobile. My scope included adaptations for Apple France and Orange.

What the interfaces show

The Apple France mockup keeps the order visible while financing information is presented. Detail remains accessible without overwhelming the step. Other screens show how financing information is arranged.

Real Apple France Cetelem journey mockup
Apple France mockup. Historical amounts and terms; team work.
Cetelem financing details
Another state of the financing journey mockup.

Mobile continuity

I also worked on identity verification and the move to mobile. The design question was which information a person would find again and how they would understand the next step.

The central design question

These mockups show how the journey connects a familiar purchase to a new financing step while keeping the information people need to orient themselves.